FAQ
Where can I purchase Alpx products?
The simplest and most economical way to obtain them is to place your order online here.
Alpx is also available (sometimes by special order) from our partners. Here is the list of points of sale.
What are the delivery costs and times?
All prices and delivery times are indicated under Art. 4 in our terms and conditions of sale.
Orders are processed from Monday to Friday, within 48 to 72 hours. Deliveries generally arrive at your address in less than 5 working days.
Shipping is free for orders of 70 CHF or more.
I have placed an order and have not yet received my package. What should I do?
We apologize for this inconvenience. Please contact our customer service via the contact form. Our team will make every effort to resolve your issues as quickly as possible.
I have tried Alpx but have not noticed any effects. Is there an explanation?
As with any food supplement, biological responses vary from one person to another. If you do not notice any effects, you can take advantage of our satisfaction guarantee.
What is the average shelf life of Alpx Bedtime products?
For the products to have an optimal effect, they should preferably be consumed before the best-before date indicated on the packaging. The shelf life is 3 years from the date of manufacture.
Does Alpx Bedtime contain any substances of animal origin? Is it tested on animals?
Alpx Bedtime products are formulated with premium quality plants and are rich in B vitamins. They do not contain any substances of animal origin and are not tested on animals.
What is the average shelf life of Alpx Booster for HIM products?
For the products to have an optimal effect, they should preferably be consumed before the best-before date indicated on the packaging. The shelf life is 3 years from the date of manufacture.
Can I take Alpx Booster for HIM if I have had a cardiovascular event?
If you are taking medication or undergoing treatment following a cardiovascular event, please consult your physician before taking Alpx Booster for HIM.
Can I take Alpx Booster for HIM if I have hypertension?
If you are taking medication or undergoing treatment for hypertension, please consult your physician before taking Alpx Booster for HIM.
Can I take Alpx Booster for HIM if I am diabetic?
If you are taking medication or undergoing anti-diabetic treatment, taking Alpx Booster for HIM is not recommended. Please consult your physician.
Does Alpx Booster for HIM contain any substances of animal origin? Is it tested on animals?
Alpx Booster for HIM products are made from premium quality plants and enriched with zinc. They do not contain any substances of animal origin and are not tested on animals.
What is the average shelf life of Alpx Booster for HER products?
For the products to have an optimal effect, they should preferably be consumed before the best-before date indicated on the packaging. The shelf life is 3 years from the date of manufacture.
Can I take Alpx Booster for HER if I am pregnant?
Alpx Booster for HER contains caffeine (2.24 mg/day), and is therefore not recommended for children and pregnant women.
When should Alpx Booster for HER not be used?
If you are taking medication, for example for menopause, or are undergoing a specific treatment, please seek advice from your physician before starting a course of Alpx Booster for HER.
Does Alpx Booster for HER contain any substances of animal origin? Is it tested on animals?
Alpx Booster for HER products are made from premium quality plants. They do not contain any substances of animal origin and are not tested on animals.
What is the average shelf life of Alpx Omega 3 Krill products?
For the effect of the products to be optimal, they should preferably be consumed before the best-before date indicated on the packaging. The shelf life is 3 years from the date of manufacture.
By consuming Alpx Omega 3 Krill, am I taking away an essential food source for whales?
The krill we use is farmed krill. We are mindful of the proper functioning of our planet and the development of wildlife. We would not take an essential food source away from an animal.
Does Alpx Omega 3 Krill contain any substances of animal origin? Is it tested on animals?
Alpx Omega 3 Krill products are made from lipid extract of krill and are therefore not suitable for a vegetarian or vegan diet. They are not tested on animals.
What is the average shelf life of Alpx Slowmo products?
For the products to have an optimal effect, they should preferably be consumed before the best-before date indicated on the packaging. The shelf life is 3 years from the date of manufacture.
Can I take Alpx Slowmo if I am diabetic?
If you are taking medication or undergoing anti-diabetic treatment, taking Alpx Slowmo is not recommended. Please consult your physician.
Can I take Alpx Slowmo at the same time as Alpx Booster for HIM?
If you are taking Alpx Booster for HIM, you can combine it with Alpx Slowmo without any issue; there are no contraindications.
Does Alpx Slowmo contain any substances of animal origin? Is it tested on animals?
Alpx Slowmo products are made from premium quality plants and enriched with zinc. They do not contain any substances of animal origin and are not tested on animals.
What is the average shelf life of Alpx Stay Fit products?
For the products to have an optimal effect, they should preferably be consumed before the best-before date indicated on the packaging. The shelf life is 3 years from the date of manufacture.
I am pregnant, can I still take Alpx Stay Fit?
There are no contraindications to taking Alpx Stay Fit. However, we do not recommend its use during pregnancy or breastfeeding.
I have kidney problems, can I still take Alpx Stay Fit?
High consumption of Vitamin C (more than 200mg per day) is strongly discouraged for individuals with kidney problems. We recommend that you do not consume Alpx Stay Fit if you suffer from these conditions.
Does Alpx Stay Fit contain any substances of animal origin? Is it tested on animals?
Alpx Stay Fit products are formulated with premium quality plants and are rich in vitamins A, C, and E. Alpx Stay Fit does not contain any substances of animal origin and is not tested on animals.
